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Your points are located in your Haven Society wallet. If you have lost the link, you can retrieve it here.

You can get a link to your wallet here.  You can also download our Haven Dispensaries app on the iOS and Android stores.

Once you make your first purchase and every purchase following you you are able to view your rewards point balance in your Haven Society walle (you must be a member of the Haven society rewards program). If you have lost the link to your Haven Society rewards wallet, you can retrieve it here.

Currently points can be redeemed in any of our four locations, at our Express kiosks or using our Express curbside pick up (part of our social distancing practices during the Covid 19 outbreak). Unfortunately you cannot redeem points on delivery orders at this time, however we are working on a solution to make it possible in the future.

Yes, you must make a minimum $10 purchase. 

Yes, that’s one of the rewards of being part of the Haven Society. You are not limited to one product selection. These products change every week to 2 weeks. 

Your points may not be adding up if you recently changed phone numbers or if you placed an online or delivery order. Regardless, we got your back and you can contact us with any discrepancies at info@myhavenstores.com. Please include your full name, phone number, the store you visited or if it was a delivery/online order, along with the ‘Trans No.’ listed on your receipt and we will promptly investigate the discrepancy. 

Points do expire if you have not made a purchase within 365 days.

Sign up for our Loyalty program to receive regular text messages with daily deals and other specials. You can also see our daily deals here on our events page and keep up with us on Instagram at @YourHavenStores for more updates.

Heck yes! Come in on your birthday and get a free pre-roll of your choice. (some restrictions apply)

You can have multiple discounts for different products; however, multiple discounts cannot be applied to the same product. We however will run promotions on Instagram that we allow our guests to stack so make sure you are following us @YourHavenStores

To buy adult-use cannabis (Recreational), you must be at least 21 years of age or older with a valid government-issued ID.

We do currently accept credit and debit cards at all locations!

We accept credit and debit cards at the stores, but we cannot process credit cards online yet.

Yes, California requires all LEGAL licensed dispensaries to charge tax. We are required to collect excise tax paid to the state of California, as well as city and sales tax.

Yes we current accept credit cards!

Heck yes! Our Dispatchers have access to your purchase history and will remind you if you are eligible for a discount (yes, they are that cool).

If you are a new customer, we will require some additional information via text and/or email to validate your age and identity. California law requires that all customers must show a valid ID to prove they are 21 or older. A driver’s license or passport is sufficient.

Don’t worry, our awesome dispatchers will walk you through all of the little details once you place the order to make it completely painless.

California law requires that all customers must show a valid ID to prove they are 21 or older. A driver’s license or passport is sufficient.

For returning customers, there are state mandated limits on the amount of cannabis you can purchase in one day: 1 ounce of adult use cannabis per day OR up to 8 ounces per day for medical patients with proper documentation.